SPECIALTIES
Illinois Technology Errors and Omissions Insurance
Three scenarios dominate the claims data. First, a compromised vendor email chain leads your AP team to redirect a legitimate invoice payment to a new bank account controlled by a criminal. Second, a spoofed executive email instructs your controller to wire funds for a confidential acquisition or urgent tax payment. Third, a threat actor compromises your company's own email system and intercepts outbound payment instructions to your clients, redirecting incoming payments. Each scenario triggers a different coverage grant, and some policies cover only one or two of the three.
Common Wire Transfer Loss Scenarios
A single failed software deployment can trigger a six-figure claim before your team even identifies the root cause. For technology firms operating across Illinois, a technology errors and omissions policy is not optional protection: it is the contractual baseline your clients will demand before signing a statement of work. Whether your company builds SaaS platforms in Chicago's West Loop, manages IT infrastructure from Naperville, or develops enterprise applications in Schaumburg, the exposure profile is the same. A client alleges your product did not perform as promised, your code introduced a vulnerability, or your team missed a deadline that caused downstream revenue loss. The question is whether your policy form actually responds to that claim or leaves you funding your own defense.
Illinois technology E&O coverage for failure-to-perform claims and negligent software development is not a one-size-fits-all product. Policy forms vary dramatically in how they define covered professional services, where they set sublimits, and how they treat defense costs relative to the aggregate. This guide breaks down the specific coverage components, regional considerations, and policy-level details that matter for tech firms in the Chicago metro area. Understanding these distinctions before you bind a policy is the difference between a claim that gets paid and one that gets denied.
Understanding Tech E&O in the Illinois Market
Illinois has become one of the most concentrated technology markets outside the coasts. The Chicago metro area is ranked as the fourth-hottest tech hub in the United States, having recently surpassed Silicon Valley in growth rankings. That growth brings a corresponding increase in professional liability exposure. More contracts mean more deliverables, more integration points, and more opportunities for something to go wrong.
The state's regulatory environment adds another layer. Illinois enforces the Biometric Information Privacy Act (BIPA), one of the most aggressive biometric data statutes in the country, and its breach-notification requirements carry specific timelines that can trigger regulatory defense costs. A tech E&O policy form that does not account for Illinois-specific regulatory exposure may leave gaps precisely where claims are most likely to arise. The state has also been investing in its digital economy infrastructure, which means the volume of technology contracts governed by Illinois law will only increase.
Defining Failure-to-Perform Claims
A failure-to-perform claim arises when a client alleges that your technology product or service did not meet the specifications outlined in your contract, proposal, or statement of work. This is distinct from a product defect claim. The client is not saying your software caused physical harm: they are saying it did not do what you said it would do, and that failure cost them money.
Common triggers include missed project milestones, software that cannot handle the transaction volume specified in the requirements document, integration failures with third-party systems, and platforms that go live with functionality gaps. The damages a client seeks typically include the fees they paid you, the cost of hiring a replacement vendor, and consequential losses like lost revenue during the period the system was not operational. Your policy form may respond to these claims, but only if "failure to perform" falls within the definition of a covered wrongful act. Some forms limit coverage to negligent acts or omissions and exclude breach-of-contract allegations entirely.
Negligent Software Development Risks in Chicago Tech Hubs
Chicago's technology workforce has been growing faster than many traditional tech cities, and with that growth comes a wider range of development practices and quality controls. Negligent software development claims typically allege that your team failed to follow industry-standard coding practices, did not perform adequate testing, or released code with known defects.
These claims differ from failure-to-perform allegations because the focus is on how the work was done, not just whether the deliverable met specifications. A client might allege that your developers did not conduct proper security testing, leading to a data breach. Or that your team deployed code to production without adequate QA, causing system outages. The distinction matters because some policy forms treat negligent acts differently from contractual failures, and the defense strategy for each claim type diverges significantly.
By: Caden Braly
Founder of Bloc Cyber Insurance
INDEX
Bloc Cyber and Its Licensed Producers Are Authorized to Place Cyber Coverage in All 50 U.S. States and The District of Columbia.
Cyber liability insurance covers the financial losses your business faces after a cyberattack or data breach. This page explains what the coverage includes, who needs it, what it costs, and how Bloc Cyber helps you get protected fast.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
Forensic Investigations: Identifying the Source and Scope
Forensic investigators determine how the attacker got in, what data was accessed, whether exfiltration occurred, and whether the threat actor is still present in the network. Their report drives every downstream decision: which individuals must be notified, whether payment card brands must be alerted, and what remediation steps are necessary. Forensic engagements for mid-market companies commonly run between $30,000 and $150,000, depending on the complexity of the environment. The policy form may impose a separate sublimit on forensic costs or bundle them under a single breach response aggregate. Bloc Cyber reviews these sublimits at the insuring-agreement level before binding, so clients understand exactly how much forensic coverage they are purchasing and where the cap sits relative to their actual exposure.
SLA disputes represent a growing category of tech E&O claims, particularly for managed service providers and SaaS companies. When your contract guarantees 99.9% uptime and your platform experiences extended outages, the financial exposure extends beyond the service credits written into the SLA. Clients may claim consequential damages: lost sales, regulatory penalties, or reputational harm tied to the downtime.
Not every tech E&O policy covers SLA-related claims. Some forms treat SLA penalties as liquidated damages, which are typically excluded. Others classify SLA failures as a failure to perform professional services, which brings them within the coverage grant. You need to know which version your policy form uses before you sign a contract that includes uptime guarantees.
Missed Service Level Agreements (SLAs) and Uptime Requirements
Core Coverage Components and Policy Limits
A technology E&O policy form typically includes several insuring agreements, each responding to a different category of claim. The primary coverage grant addresses claims arising from wrongful acts in the performance of technology services. What constitutes a "wrongful act" varies by form: some define it broadly to include errors, omissions, negligent acts, and misrepresentation, while others use narrower language.
Policy limits are stated as per-claim and aggregate amounts. A common structure for a mid-market tech firm is $1 million per claim with a $2 million aggregate. The retention, which functions like a deductible, typically ranges from $5,000 to $50,000 depending on your revenue, claims history, and the scope of services you perform. One critical detail: whether defense costs erode the policy limit. Most tech E&O forms are written on a "defense within limits" basis, meaning every dollar spent on attorneys reduces the amount available to pay a settlement or judgment.
Vicarious Liability for Subcontractors
If your firm uses contract developers, offshore teams, or third-party vendors to deliver client work, your policy's treatment of subcontractor liability is a critical coverage point. Some forms extend coverage to claims arising from work performed by subcontractors acting on your behalf. Others exclude subcontractor work entirely or require a specific endorsement.
This is where form-level review matters. A firm like Bloc Cyber examines the subcontractor exclusion language before binding, because a tech company that outsources 30% of its development work to a third party needs to know whether a claim triggered by that work will be covered. The gap between "we thought it was covered" and "the form excludes it" is often the full cost of the claim.
Defense Costs and Settlement Limits
Defense costs in technology professional liability claims can exceed $100,000 before a case even reaches mediation. Complex software disputes involve expert witnesses, forensic code review, and extensive discovery of project documentation. Your policy form should specify whether the carrier has the duty to defend or merely the right to reimburse defense costs. The distinction affects how quickly counsel is retained and who controls the defense strategy.
Settlement authority is another area to review. Some forms include a "hammer clause" that caps the carrier's liability if you refuse a settlement the carrier recommends. If you decline a $200,000 settlement offer and the case ultimately resolves for $500,000, you may be responsible for the difference. Understanding these provisions before a claim occurs gives you the ability to make informed decisions under pressure.
The gap between a basic crime policy and a comprehensive fraud protection program is significant. The table below highlights key differences.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
This comparison illustrates why a general liability policy, even one with a broad "personal and advertising injury" grant, will not respond to a regulatory proceeding. The coverage must be placed specifically under a cyber or technology E&O form that includes regulatory defense as a named insuring agreement.
| Coverage Feature | Basic Crime Policy | Comprehensive Cyber with Fraud Coverage |
|---|---|---|
| Computer Fraud | Typically included | Included |
| Social Engineering | Optional endorsement, low sublimit | Included, higher sublimits available |
| Push Payment Fraud | Often excluded | May be covered as separate grant |
| Account Takeover | May fall under computer fraud | Explicitly covered |
| Forensic Investigation | Not covered | First-party expense coverage |
| Legal and Regulatory Costs | Not covered | Included |
| Callback Verification Required | Yes, strict condition | Yes, but terms vary by form |
| Typical Sublimit Range | $100K - $250K | $250K - $1M+ |
R&W retentions function similarly to a deductible but are typically structured as a percentage of enterprise value. A common retention for mid-market deals sits between 1% and 3% of the transaction value. On a $50 million deal, that means the buyer absorbs the first $500,000 to $1.5 million of covered losses before the insurer pays anything. The retention exists because underwriters expect the buyer's own diligence to catch smaller issues. Retention levels are negotiable and vary by carrier, deal size, and the quality of the diligence package presented during underwriting.
How Retention Works as a Deductible
The Transition from Retention to Drop-Down Coverage
Most R&W policies include a drop-down feature that reduces the retention, often by half, after a specified period, typically 12 months post-closing. If the original retention is $1 million, it drops to $500,000 after the first year. This mechanism reflects the assumption that the most significant breaches surface early. The reduced retention in the later period provides the buyer with more accessible coverage for claims that emerge after the initial post-closing adjustment period. Some policies offer a full drop to zero retention after 18 or 24 months, though this depends on the specific terms negotiated with the underwriter.
| Area | SOC 2 Requirement | Typical Cyber Insurance Requirement |
|---|---|---|
| Multi-Factor Authentication | Required under Security criterion for logical access | Required on all remote access, email, and admin consoles |
| Endpoint Detection & Response | Recommended but not always mandated | Frequently required; some carriers mandate specific vendors |
| Encryption | Required for data in transit; recommended at rest | Required for both in transit and at rest on most applications |
| Incident Response Plan | Required under Security criterion | Required; some carriers want to see tabletop exercise records |
| Backup & Recovery | Covered under Availability criterion | Required with tested restoration procedures |
| Vendor Management | Covered under Confidentiality or Security | Asked about in applications; subcontractor liability coverage may depend on it |
| Employee Training | Required under Security criterion | Required; frequency and phishing simulation results often requested |
A breach-response insuring agreement typically covers the cost of retaining a forensic investigation firm to determine the scope of the intrusion, identify compromised data, and recommend remediation. It also covers breach counsel: attorneys who manage notification obligations, coordinate with regulators, and advise on litigation exposure.
The sequencing matters. Engaging breach counsel first, before the forensic firm, can place the forensic report under attorney-client privilege. This is a practical consideration that affects your litigation posture. Your policy form should not restrict you to a single panel firm if that firm has a conflict or lacks capacity during a widespread event. Bloc Cyber evaluates panel flexibility and pre-approval processes during the placement process so clients are not surprised after an incident.
The Role of Forensic Investigators and Legal Counsel
The difference between these two categories is not academic. A standard professional liability form written for consultants or accountants will contain exclusions that gut coverage for a software company. Technology-specific forms are underwritten with code delivery, SaaS operations, and IT services in mind. The endorsements and exclusion language reflect the actual risk profile of a tech firm.
| Coverage Feature | Standard Professional Liability | Specialized Tech E&O |
|---|---|---|
| Negligent acts/omissions | Covered | Covered |
| Breach of contract (standalone) | Often excluded | Typically included |
| SLA failure claims | Excluded or silent | May be covered depending on form |
| Intellectual property infringement | Rarely included | Usually included |
| Network security liability | Not included | Available as combined form |
| Rectification/mitigation costs | Not included | Available on select forms |
| Defense cost structure | Inside the limit | Inside or outside the limit (varies) |
| Technology-specific exclusions | Broad | Narrower, negotiable |
Comparing General Liability vs. Technology E&O
Many business owners assume their commercial general liability (CGL) policy covers professional service failures. It does not. A CGL policy responds to bodily injury and property damage claims. If a visitor slips in your office, your CGL policy pays. If your software crashes a client's production environment and they lose $400,000 in revenue, your CGL policy is silent.
Coverage Comparison Chart
| Coverage Element | Commercial General Liability | Technology E&O |
|---|---|---|
| Bodily injury | Covered | Not covered |
| Property damage (physical) | Covered | Not covered |
| Failure to perform services | Not covered | May be covered |
| Negligent software development | Not covered | Typically covered |
| Data breach caused by your code | Not covered | May be covered (check form) |
| Client financial loss from your error | Not covered | Typically covered |
| Defense costs | Separate from limits | Usually within limits |
| Contractual liability for tech services | Excluded | Varies by form |
The gap between these two policy types is precisely where most technology claims land. You need both policies, and they serve fundamentally different purposes.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
| Coverage Element | Commercial General Liability | Cyber Insurance |
|---|---|---|
| Data breach notification costs | Not covered | Covered under first-party |
| Ransomware payment | Not covered | Covered (subject to sublimit) |
| Regulatory defense | Not covered | Covered under third-party |
| Business interruption from cyberattack | Not covered | Covered with waiting period |
| Funds transfer fraud | Not covered | Covered via cyber crime endorsement |
| Third-party lawsuit over data loss | Excluded or severely limited | Covered under third-party liability |
| Technology product failure | Not covered | Covered under Tech E&O |
Most states have not passed explicit statutes declaring regulatory fines insurable or uninsurable. Instead, the question turns on public policy: courts in some jurisdictions hold that allowing insurance to pay a punitive or regulatory fine would undermine the fine's deterrent purpose. New York, for example, has case law suggesting that certain regulatory penalties are uninsurable on public policy grounds. Texas and California courts have taken different positions depending on the type of fine and the regulatory scheme involved.
Your policy form will typically include language stating that fines and penalties are covered "to the extent insurable under applicable law." This shifts the jurisdictional analysis to the time of claim. Bloc Cyber maintains state-by-state fluency in breach-notification triggers and regulatory defense exposure, which matters when your operations span multiple states with different public policy positions on fine insurability.
State-by-State Variations in Public Policy and Uninsurable Fines
Companies with operations in the EU, UK, or Asia-Pacific face additional complexity. GDPR fines imposed by European data protection authorities can reach four percent of global annual revenue. Whether a US-placed policy can respond to a GDPR fine depends on the policy's territorial scope, the choice-of-law provisions, and whether the jurisdiction where the fine is imposed permits its insurance.
Many standard cyber forms limit territorial coverage to the United States and its territories. If your company has employees, customers, or data processing activities in Europe, you need a form with international regulatory coverage or a locally admitted policy in the relevant jurisdiction. The cost of getting this wrong is not theoretical: monitor and compliance fees in cross-border enforcement actions can compound rapidly when multiple regulators coordinate investigations.
International Considerations for Multinational Regulatory Risks
Addressing Known Issues and Exclusions
Any issue identified during diligence that is disclosed to the underwriter becomes a known issue and is excluded from coverage. This is a fundamental principle of R&W insurance: it covers unknown breaches, not problems you already know about. Buyers sometimes assume they can disclose a problem and still obtain coverage for it. They cannot. The underwriter will carve out any known matter, and the buyer must negotiate a specific indemnity from the seller or accept the risk. This is where the interplay between your diligence process and your insurance placement becomes critical: thoroughness in diligence improves your coverage, but every issue you find narrows it.
For companies that carry cyber liability or technology E&O policies, this dynamic should feel familiar. At Bloc Cyber, we see a parallel in how cyber insurers evaluate a company's security posture before binding coverage: known vulnerabilities get excluded or trigger higher retentions, just as known issues do in R&W underwriting.
How much does cyber insurance cost for a small firm?
A firm of 10 to 25 attorneys can typically expect premiums in the range of $3,000 to $12,000 annually for $1 million in coverage, depending on practice areas, security controls in place, and claims history. Firms handling real estate closings or M&A work will pay more because of the wire-fraud exposure.
Regional Considerations for Naperville and Schaumburg Tech Firms
Naperville and Schaumburg host a significant concentration of mid-market technology firms, many of which serve enterprise clients in financial services, healthcare, and manufacturing. These industries impose their own insurance requirements on technology vendors. A healthcare system in the western suburbs will not sign a software development contract unless the vendor carries technology E&O with minimum limits of $1 million per claim, and many require $2 million or higher.
The competitive dynamics in these suburban markets also affect coverage needs. Firms competing for enterprise contracts against larger Chicago-based competitors often need to demonstrate equivalent insurance programs to remain in the running. Carrying appropriate professional liability coverage is not just risk management: it is a prerequisite for revenue.
Local Contractual Requirements for Software Vendors
Enterprise clients across the Chicago metro area routinely require technology vendors to name them as additional insureds on professional liability policies. Not all tech E&O forms permit this, and some charge an additional premium for the endorsement. Your contract may also require you to maintain coverage for a specified period after the engagement ends, sometimes called a "tail" or extended reporting period.
Bloc Cyber reviews these contractual insurance requirements against the actual policy form before binding, ensuring the coverage you purchase actually satisfies the obligations you have agreed to. A mismatch between your contract and your policy is a gap that will surface at the worst possible time: during a claim.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
FAQ: Does my general business insurance cover hacking?
Almost certainly not. Standard CGL and BOP policies contain electronic data exclusions. Even if your policy has a small "data breach" endorsement, it is typically capped at $50,000 to $100,000, which will not cover a meaningful incident. A standalone cyber liability form provides the breadth and limits required for a real claim.
FAQ: How does a consent order affect my future premiums?
A consent order signals increased risk to underwriters. Expect premium increases at renewal, potentially 25 to 100 percent or more depending on the severity of the order and your compliance track record. Some carriers may decline to renew entirely if the consent order reveals systemic compliance failures.
Law firm cyber coverage is not a commodity product you can purchase by checking a box on a general liability application. The risks are specific: trust account fraud, privileged document exposure, deal data theft, multi-state notification obligations, and business interruption measured in lost billable hours. Your policy needs to reflect those risks at the insuring-agreement level, with sub-limits and retentions that match your actual exposure.
Do not wait for a breach to discover that your social engineering sub-limit is $100,000 on a $1.2 million wire or that your business-interruption waiting period is 24 hours when your systems were down for a week. If you are purchasing your first cyber policy or renewing an existing one, have a specialist review the actual policy form with you. Bloc Cyber's practice is built entirely around cyber, technology E&O, and AI liability placement. You can
request a coverage review to have a specialist walk through the insuring agreements, sub-limits, and exclusions specific to your firm's risk profile before you bind.
Common Questions About Tech Professional Liability
Does my tech E&O policy cover claims from work I did before the policy started? It depends on the retroactive date in your policy. If the retroactive date is set to your first day of coverage, prior work is excluded. If it is set to an earlier date or has no restriction, prior acts may be covered.
Will my policy pay if a client sues for breach of contract? Some forms cover breach-of-contract allegations tied to professional services, while others exclude contractual liability entirely. The policy language determines the answer, not a general assumption.
How much coverage do I actually need? Your limit should reflect the size of your contracts, the industries you serve, and the contractual minimums your clients require. A firm with $5 million in annual contracts serving healthcare clients typically needs higher limits than a firm with $500,000 in revenue serving small businesses.
Are SaaS companies covered under technology E&O? Yes, but the policy form must define your SaaS platform as a covered technology service. Some forms are written for project-based services and do not adequately address recurring subscription-based delivery models.
Does tech E&O cover regulatory fines? Coverage for regulatory fines and penalties varies by state and by form. In Illinois, some fines may be insurable, but the policy must include specific language granting that coverage.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
| Coverage Element | Commercial General Liability | Cyber Insurance |
|---|---|---|
| Data breach notification costs | Not covered | Covered under first-party |
| Ransomware payment | Not covered | Covered (subject to sublimit) |
| Regulatory defense | Not covered | Covered under third-party |
| Business interruption from cyberattack | Not covered | Covered with waiting period |
| Funds transfer fraud | Not covered | Covered via cyber crime endorsement |
| Third-party lawsuit over data loss | Excluded or severely limited | Covered under third-party liability |
| Technology product failure | Not covered | Covered under Tech E&O |
Most states have not passed explicit statutes declaring regulatory fines insurable or uninsurable. Instead, the question turns on public policy: courts in some jurisdictions hold that allowing insurance to pay a punitive or regulatory fine would undermine the fine's deterrent purpose. New York, for example, has case law suggesting that certain regulatory penalties are uninsurable on public policy grounds. Texas and California courts have taken different positions depending on the type of fine and the regulatory scheme involved.
Your policy form will typically include language stating that fines and penalties are covered "to the extent insurable under applicable law." This shifts the jurisdictional analysis to the time of claim. Bloc Cyber maintains state-by-state fluency in breach-notification triggers and regulatory defense exposure, which matters when your operations span multiple states with different public policy positions on fine insurability.
State-by-State Variations in Public Policy and Uninsurable Fines
Companies with operations in the EU, UK, or Asia-Pacific face additional complexity. GDPR fines imposed by European data protection authorities can reach four percent of global annual revenue. Whether a US-placed policy can respond to a GDPR fine depends on the policy's territorial scope, the choice-of-law provisions, and whether the jurisdiction where the fine is imposed permits its insurance.
Many standard cyber forms limit territorial coverage to the United States and its territories. If your company has employees, customers, or data processing activities in Europe, you need a form with international regulatory coverage or a locally admitted policy in the relevant jurisdiction. The cost of getting this wrong is not theoretical: monitor and compliance fees in cross-border enforcement actions can compound rapidly when multiple regulators coordinate investigations.
International Considerations for Multinational Regulatory Risks
Addressing Known Issues and Exclusions
Any issue identified during diligence that is disclosed to the underwriter becomes a known issue and is excluded from coverage. This is a fundamental principle of R&W insurance: it covers unknown breaches, not problems you already know about. Buyers sometimes assume they can disclose a problem and still obtain coverage for it. They cannot. The underwriter will carve out any known matter, and the buyer must negotiate a specific indemnity from the seller or accept the risk. This is where the interplay between your diligence process and your insurance placement becomes critical: thoroughness in diligence improves your coverage, but every issue you find narrows it.
For companies that carry cyber liability or technology E&O policies, this dynamic should feel familiar. At Bloc Cyber, we see a parallel in how cyber insurers evaluate a company's security posture before binding coverage: known vulnerabilities get excluded or trigger higher retentions, just as known issues do in R&W underwriting.
Post-Incident Forensic and Legal Obligations
After a SCADA or OT intrusion, you will likely face parallel investigations: your own internal forensic team, your insurer's panel forensics firm, CISA, and potentially your state public utility commission. A coordinated attack on Minnesota water utilities demonstrated how quickly a regional incident can trigger multi-agency scrutiny.
Your policy should not restrict your choice of forensic investigators to a panel that lacks OT expertise. If the form requires you to use a pre-approved vendor, confirm that vendor has ICS forensic capability. The wrong forensic team can miss artifacts specific to industrial protocols like Modbus or DNP3, leaving you with an incomplete investigation and a disputed claim.
How much does cyber insurance cost for a small firm?
A firm of 10 to 25 attorneys can typically expect premiums in the range of $3,000 to $12,000 annually for $1 million in coverage, depending on practice areas, security controls in place, and claims history. Firms handling real estate closings or M&A work will pay more because of the wire-fraud exposure.
Before You Buy a Policy
Technology errors and omissions insurance is not a commodity product you purchase based on price alone. The policy form, its definitions, exclusions, sublimits, and endorsements determine whether a claim gets paid. Illinois tech firms operating in Chicago, Naperville, and Schaumburg face specific exposures tied to the contracts they sign, the industries they serve, and the regulatory environment they operate within.
The single most common mistake is buying a policy without reading the form. The second most common mistake is assuming your broker understands technology risk. If your coverage was placed by a generalist agency that also handles your auto fleet and workers' compensation, there is a reasonable chance your tech E&O form has gaps that have never been identified.
If you are purchasing or renewing a technology professional liability policy, consider having a specialist review your policy form before you bind. A 30-minute conversation about your insuring agreements, retentions, and exclusions can prevent a six-figure surprise when a claim arrives.
ABOUT THE AUTHOR
Caden Braly
— Founder, Bloc Cyber
I'm Caden Braly, founder of Bloc Cyber, the specialty cyber insurance arm of Braly Insurance. I built Bloc Cyber around one idea: businesses deserve coverage that actually responds when a cyberattack happens. I work closely with clients to understand their exposure, place the right policy through specialty carriers, and stand with them through the claim. My goal is simple — give every business straight answers and protection they can trust.
Full profile → caden@bloccyber.com LinkedIn
Industries We Protect
Cyber Coverage Built for Your Industry
Every industry faces a different cyber threat, from patient records in healthcare to wire fraud in construction. Bloc Cyber matches coverage to the risks your sector actually faces, drawing on specialty carriers that understand your business. Find your industry below to see how we protect it.
Healthcare
Banking
Retail / E-Commerce
Legal
Technology / SaaS
Education
Energy / Utilities
Manufacturing
Construction
Defense
Healthcare
HIPAA-grade protection for patient data
725
healthcare breaches disclosed in 2024
HIPAA-grade protection for patient data
▣ Ransomware on EHR systems
▣ PHI exfiltration
▣ Medical device exploits
▣ Business email compromise
Sub-sectors we place
Hospitals and health systems
Physician practices and specialty clinics
Dental practices and DSOs
Behavioral health and addiction treatment centers
Medical billing and revenue cycle management firms
Typical turnaround for indication of terms: 1 business day.
Banking
Coverage that meets FFIEC and NYDFS expectations
$5.9M
average cost of a financial sector breach
Common threats we underwrite against
▣ Wire fraud and BEC
▣ Credential stuffing
▣ Third-party vendor risk
▣ Ransomware
Sub-sectors we place
Community banks
Credit unions
Mortgage lenders and loan originators
Wealth management and RIAs
Payment processors and merchant acquirers
Typical turnaround for indication of terms: 1 business day.
Retail / E-Commerce
PCI-DSS aligned coverage for every checkout
42%
of retailers hit by ransomware in the last year
Common threats we underwrite against
▣ Magecart / card skimming
▣ POS malware
▣ Account takeover
▣ Supply-chain intrusion
Sub-sectors we place
Direct-to-consumer (DTC) brands
Shopify and marketplace sellers
Brick-and-mortar multi-location retailers
Restaurants and QSR franchises
Grocery and specialty food retail
Typical turnaround for indication of terms: 1 business day.
Legal
Privilege, client files, and trust-account safeguards
1 in 4
law firms reported a breach in 2024
Common threats we underwrite against
▣ Wire-transfer fraud
▣ Privileged data theft
▣ Email account compromise
▣ Ransomware
Sub-sectors we place
AmLaw / large firms
Boutique litigation firms
Personal injury and plaintiffs’ firms
Estate planning and trust attorneys
Title and real estate closing firms
Typical turnaround for indication of terms: 1 business day.
Technology / SaaS
SOC 2 and ISO-aligned risk transfer
$4.88M
avg. cost of a SaaS breach in 2024
Common threats we underwrite against
▣ Supply-chain attacks
▣ Cloud misconfiguration
▣ Token and key theft
▣ Zero-day exploits
Sub-sectors we place
B2B SaaS platforms
Managed service providers (MSPs) and MSSPs
Fintech startups
AI and machine learning companies
Cloud hosting and infrastructure providers
Typical turnaround for indication of terms: 1 business day.
Education
FERPA-aligned coverage for student and research data
80%
of K–12 districts hit by ransomware since 2022
Common threats we underwrite against
▣ Ransomware on district networks
▣ Student PII theft
▣ Fake invoice fraud
▣ DDoS on exam platforms
Sub-sectors we place
K-12 public school districts
Private and charter schools
Colleges and universities
EdTech platforms
Tutoring, test prep, and online learning providers
Typical turnaround for indication of terms: 1 business day.
Energy / Utilities
OT and IT coverage for critical infrastructure
24/7
operational-tech monitoring requirements
Common threats we underwrite against
▣ ICS/SCADA intrusion
▣ Nation-state actors
▣ Ransomware on OT
▣ Insider threat
Sub-sectors we place
Municipal utilities (water, electric, gas)
Oil and gas operators
Pipeline and midstream companies
Renewable energy (solar, wind) developers
Electric cooperatives and rural utilities
Typical turnaround for indication of terms: 1 business day.
Manufacturing
Business interruption protection for connected plants
25%
of all ransomware attacks target manufacturing
Common threats we underwrite against
▣ Ransomware halting production
▣ IP theft
▣ ICS exploits
▣ Vendor compromise
Sub-sectors we place
Industrial and heavy equipment manufacturers
Food and beverage processing
Pharmaceutical and medical device manufacturers
Automotive and parts suppliers
Aerospace component manufacturers
Typical turnaround for indication of terms: 1 business day.
Construction
Protection for project files, wires, and jobsite tech
$200K+
average wire-fraud loss in construction
Common threats we underwrite against
▣ Wire-transfer diversion
▣ BEC on project payments
▣ Stolen bid data
▣ Ransomware
Sub-sectors we place
General contractors
Commercial HVAC, electrical, and plumbing subs
Civil and infrastructure contractors
Homebuilders and residential developers
Architecture and engineering (A&E) firms
Typical turnaround for indication of terms: 1 business day.
Defense
CMMC, DFARS, and CUI-compliant risk transfer
CMMC
2.0 compliance required by 2026
Common threats we underwrite against
▣ CUI exfiltration
▣ Nation-state APTs
▣ Supply-chain compromise
▣ Cleared-personnel targeting
Sub-sectors we place
DoD prime contractors
CMMC-regulated subcontractors
Defense software and systems integrators
Aerospace and satellite contractors
Federal IT and cleared staffing firms
Typical turnaround for indication of terms: 1 business day.
The Bloc system
One foundation.
Ten industry-specific builds.
The Bloc mark is built from stackable planes — each one a different angle on the same core structure. That’s how we place coverage: one underwriting discipline, tuned and re-tuned for every industry we serve.
Coverage
A policy you can actually read.
Structured in three clean blocs.
01
First-Party
Your direct losses when an incident hits your business.
✓
Incident response & forensics
✓
Business interruption
✓ Data restoration
✓ Cyber extortion / ransomware
✓ Funds transfer fraud
✓ Reputational harm
02
Third-Party
Your liability to clients, partners, and regulators.
✓
Network security liability
✓
Privacy liability (HIPAA, GDPR, state laws)
✓ Regulatory defense & fines
✓ PCI-DSS fines and assessments
✓ Media liability
✓ Breach notification costs
03
Specialty
Advanced coverages for complex risks and contracts.
✓
Technology E&O
✓
Social engineering fraud
✓ Contingent business interruption
✓ Systems failure
✓ Bricking & hardware replacement
✓ CMMC / regulatory-specific endorsements
Typical limits placed
$1M / $1M starter
$5M / $10M mid-market
$25M+ layered towers
Custom retentions
Common Questions
Cyber Liability Insurance, Explained
What does cyber insurance cover?
Cyber insurance covers the financial losses from a data breach or cyberattack. This includes breach response, legal fees, customer notification, ransomware, business interruption, and regulatory fines, depending on your policy.
Does my business really need cyber insurance?
Yes. Any business that stores customer data, processes payments, or relies on connected systems faces cyber risk. Small and mid-sized companies are frequent targets because they often have fewer defenses.
How much does cyber insurance cost?
Cost depends on your industry, revenue, data volume, and security practices. We market your risk to multiple carriers to find strong coverage at a competitive price. Request a quote for an exact figure.
What is the difference between first-party and third-party cyber coverage?
First-party coverage pays for your own losses, like data recovery and lost income. Third-party coverage pays for claims from others harmed by a breach on your systems.
How fast can I get a quote?
Most clients receive a quote in under 24 hours after we review the details of their business and exposure.
What should I do first after a cyberattack?
Contact us right away. We help you start breach response, connect you with forensic and legal support, and guide your claim so you contain the damage quickly.
Insights
Field notes from the placement desk.
What carriers are asking right now.
Start a quote
Tell us about your business.
We’ll come back with terms.
We’ll review your stack, your contracts, and your exposure — then place the program against the right markets. Most intakes get indicative terms back within one business day.
01
Quick intake
We only ask what the carriers actually need.
02
Benchmark
Side-by-side terms from 10+ specialty cyber carriers.
03
Bind
Plain-language policy review, e-signed and in force.
