SPECIALTIES
Georgia Technology Errors and Omissions
Insurance
Three scenarios dominate the claims data. First, a compromised vendor email chain leads your AP team to redirect a legitimate invoice payment to a new bank account controlled by a criminal. Second, a spoofed executive email instructs your controller to wire funds for a confidential acquisition or urgent tax payment. Third, a threat actor compromises your company's own email system and intercepts outbound payment instructions to your clients, redirecting incoming payments. Each scenario triggers a different coverage grant, and some policies cover only one or two of the three.
Common Wire Transfer Loss Scenarios
A single failed software deployment can trigger a breach-of-contract claim that costs more than your entire annual revenue. For technology companies operating in Georgia, whether headquartered in Atlanta, serving clients from Savannah, or building products in Augusta, the risk of a professional liability lawsuit is not hypothetical. It is a daily operating reality. Georgia's tech sector is growing fast: the ecosystem secured $1.2 billion in venture capital across 2025 alone, and that growth brings more contracts, more SLA commitments, and more exposure to claims alleging negligent work or failure to deliver. Technology errors and omissions insurance exists specifically for this exposure, covering the financial fallout when a client alleges your software, services, or systems did not perform as promised. This guide breaks down how these policies work for Georgia tech firms, what they actually cover, and where the gaps hide. Understanding the structure of a tech E&O policy before a claim hits is the difference between a recoverable dispute and a company-ending judgment.
Understanding Georgia Technology E&O Insurance
Technology errors and omissions insurance is a form of professional liability designed for companies that build, sell, implement, or manage technology products and services. Unlike a general commercial policy, tech E&O responds to claims arising from your professional work product: the code you wrote, the system you configured, the migration you managed. The policy typically covers defense costs, settlements, and judgments when a client alleges your technology failed to perform, caused financial harm, or did not meet contractual specifications.
For Georgia-based firms, this coverage carries particular weight. The state's breach-notification statute imposes specific timelines and obligations on companies handling personal data, and a software failure that exposes client records can trigger both a tech E&O claim and regulatory scrutiny simultaneously. A policy form may respond to both the client's breach-of-contract suit and the associated regulatory defense, depending on how the insuring agreements are written.
Why Georgia Tech Companies Need Professional Liability
Georgia's technology sector spans SaaS platforms, managed service providers, fintech startups, healthcare IT vendors, and custom development shops. Each of these business models carries professional liability exposure the moment a client signs a contract. If your software causes a client to lose revenue, miss a regulatory deadline, or suffer a data loss, the resulting claim targets your professional services, not your physical premises or products.
Most enterprise clients and government agencies in Georgia now require proof of tech E&O coverage before signing a master services agreement. Without it, you lose deals. With insufficient limits, you risk paying out of pocket for defense costs that routinely exceed $100,000 before a case even reaches discovery.
The Difference Between General Liability and Tech E&O
General liability covers bodily injury and property damage: someone slips in your office, or your equipment damages a client's server room. It does not respond to claims alleging your software failed, your code introduced a vulnerability, or your implementation missed a deadline. Those are professional acts, and they require a professional liability policy.
A common mistake among smaller Georgia tech firms is assuming their general liability or business owner's policy includes professional liability coverage. It does not. The exclusions in a standard GL form specifically carve out claims arising from professional services, rendering the policy useless for the exact claims a technology company is most likely to face.

By: Caden Braly
Founder of Bloc Cyber Insurance
INDEX
Bloc Cyber and Its Licensed Producers Are Authorized to Place Cyber Coverage in All 50 U.S. States and The District of Columbia.
Cyber liability insurance covers the financial losses your business faces after a cyberattack or data breach. This page explains what the coverage includes, who needs it, what it costs, and how Bloc Cyber helps you get protected fast.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
Forensic Investigations: Identifying the Source and Scope
Forensic investigators determine how the attacker got in, what data was accessed, whether exfiltration occurred, and whether the threat actor is still present in the network. Their report drives every downstream decision: which individuals must be notified, whether payment card brands must be alerted, and what remediation steps are necessary. Forensic engagements for mid-market companies commonly run between $30,000 and $150,000, depending on the complexity of the environment. The policy form may impose a separate sublimit on forensic costs or bundle them under a single breach response aggregate. Bloc Cyber reviews these sublimits at the insuring-agreement level before binding, so clients understand exactly how much forensic coverage they are purchasing and where the cap sits relative to their actual exposure.
SLA disputes represent a growing category of tech E&O claims, particularly for managed service providers and SaaS companies. When your contract guarantees 99.9% uptime and your platform experiences extended outages, the financial exposure extends beyond the service credits written into the SLA. Clients may claim consequential damages: lost sales, regulatory penalties, or reputational harm tied to the downtime.
Not every tech E&O policy covers SLA-related claims. Some forms treat SLA penalties as liquidated damages, which are typically excluded. Others classify SLA failures as a failure to perform professional services, which brings them within the coverage grant. You need to know which version your policy form uses before you sign a contract that includes uptime guarantees.
Missed Service Level Agreements (SLAs) and Uptime Requirements
Core Protections: Failure-to-Perform and Negligent Development
The two most frequent claim categories against technology firms are failure to perform contracted services and negligent development of software or systems. A well-structured tech E&O policy addresses both, but the specific coverage grants vary significantly between carriers and policy forms.
Failure-to-perform claims typically arise when a project runs over budget, misses deadlines, or delivers functionality that does not match the statement of work. Negligent development claims focus on the quality of the work itself: buggy code, insecure architecture, or system designs that cannot scale as specified. Both can produce six- and seven-figure claims.
Defining Failure-to-Perform in Software Contracts
A failure-to-perform claim is a breach-of-contract allegation dressed in professional liability language. Your client hired you to deliver a working CRM integration by Q2, and Q4 arrives with the project still incomplete. The client sues for the fees paid, the cost of hiring a replacement vendor, and consequential damages from lost business during the delay.
The policy form may respond to this claim by covering your defense costs and any resulting settlement. The key word is "may." Some forms exclude pure breach-of-contract claims unless they also allege a negligent act, error, or omission. Reading the insuring agreement before binding, not after a claim, is where firms like Bloc Cyber focus their placement work: identifying whether the coverage grant actually matches the contractual exposure you carry.
Coverage for Negligent Coding and Faulty Architecture
Negligent development claims hit harder because they often involve systemic failures. A client discovers that the e-commerce platform you built stores credit card numbers in plaintext, or the API you designed allows unauthorized access to patient records. The resulting claim combines breach of contract, negligence, and potentially regulatory violations.
A tech E&O policy form designed for this exposure will typically cover defense costs, indemnity payments, and sometimes the cost of remediation or crisis management. Georgia courts have been refining how they handle technology-related liability claims, particularly as AI-driven development tools introduce new questions about who bears responsibility for defective code. If your firm uses AI-assisted coding tools, confirm that your policy does not exclude claims arising from automated or machine-generated work product.

The gap between a basic crime policy and a comprehensive fraud protection program is significant. The table below highlights key differences.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
This comparison illustrates why a general liability policy, even one with a broad "personal and advertising injury" grant, will not respond to a regulatory proceeding. The coverage must be placed specifically under a cyber or technology E&O form that includes regulatory defense as a named insuring agreement.
| Coverage Feature | Basic Crime Policy | Comprehensive Cyber with Fraud Coverage |
|---|---|---|
| Computer Fraud | Typically included | Included |
| Social Engineering | Optional endorsement, low sublimit | Included, higher sublimits available |
| Push Payment Fraud | Often excluded | May be covered as separate grant |
| Account Takeover | May fall under computer fraud | Explicitly covered |
| Forensic Investigation | Not covered | First-party expense coverage |
| Legal and Regulatory Costs | Not covered | Included |
| Callback Verification Required | Yes, strict condition | Yes, but terms vary by form |
| Typical Sublimit Range | $100K - $250K | $250K - $1M+ |
R&W retentions function similarly to a deductible but are typically structured as a percentage of enterprise value. A common retention for mid-market deals sits between 1% and 3% of the transaction value. On a $50 million deal, that means the buyer absorbs the first $500,000 to $1.5 million of covered losses before the insurer pays anything. The retention exists because underwriters expect the buyer's own diligence to catch smaller issues. Retention levels are negotiable and vary by carrier, deal size, and the quality of the diligence package presented during underwriting.
How Retention Works as a Deductible
The Transition from Retention to Drop-Down Coverage
Most R&W policies include a drop-down feature that reduces the retention, often by half, after a specified period, typically 12 months post-closing. If the original retention is $1 million, it drops to $500,000 after the first year. This mechanism reflects the assumption that the most significant breaches surface early. The reduced retention in the later period provides the buyer with more accessible coverage for claims that emerge after the initial post-closing adjustment period. Some policies offer a full drop to zero retention after 18 or 24 months, though this depends on the specific terms negotiated with the underwriter.
| Area | SOC 2 Requirement | Typical Cyber Insurance Requirement |
|---|---|---|
| Multi-Factor Authentication | Required under Security criterion for logical access | Required on all remote access, email, and admin consoles |
| Endpoint Detection & Response | Recommended but not always mandated | Frequently required; some carriers mandate specific vendors |
| Encryption | Required for data in transit; recommended at rest | Required for both in transit and at rest on most applications |
| Incident Response Plan | Required under Security criterion | Required; some carriers want to see tabletop exercise records |
| Backup & Recovery | Covered under Availability criterion | Required with tested restoration procedures |
| Vendor Management | Covered under Confidentiality or Security | Asked about in applications; subcontractor liability coverage may depend on it |
| Employee Training | Required under Security criterion | Required; frequency and phishing simulation results often requested |
A breach-response insuring agreement typically covers the cost of retaining a forensic investigation firm to determine the scope of the intrusion, identify compromised data, and recommend remediation. It also covers breach counsel: attorneys who manage notification obligations, coordinate with regulators, and advise on litigation exposure.
The sequencing matters. Engaging breach counsel first, before the forensic firm, can place the forensic report under attorney-client privilege. This is a practical consideration that affects your litigation posture. Your policy form should not restrict you to a single panel firm if that firm has a conflict or lacks capacity during a widespread event. Bloc Cyber evaluates panel flexibility and pre-approval processes during the placement process so clients are not surprised after an incident.
The Role of Forensic Investigators and Legal Counsel
The difference between these two categories is not academic. A standard professional liability form written for consultants or accountants will contain exclusions that gut coverage for a software company. Technology-specific forms are underwritten with code delivery, SaaS operations, and IT services in mind. The endorsements and exclusion language reflect the actual risk profile of a tech firm.
| Coverage Feature | Standard Professional Liability | Specialized Tech E&O |
|---|---|---|
| Negligent acts/omissions | Covered | Covered |
| Breach of contract (standalone) | Often excluded | Typically included |
| SLA failure claims | Excluded or silent | May be covered depending on form |
| Intellectual property infringement | Rarely included | Usually included |
| Network security liability | Not included | Available as combined form |
| Rectification/mitigation costs | Not included | Available on select forms |
| Defense cost structure | Inside the limit | Inside or outside the limit (varies) |
| Technology-specific exclusions | Broad | Narrower, negotiable |
Managing Service Level Agreement (SLA) Risks
SLA commitments are standard in managed services, cloud hosting, and SaaS contracts. They promise specific uptime percentages, response times, and performance benchmarks. When you miss those benchmarks, the financial consequences extend well beyond the service credits written into the contract.
Financial Consequences of Missed Uptime Guarantees
A 99.9% uptime SLA allows roughly 8.7 hours of downtime per year. Miss that target for an enterprise client running revenue-critical operations, and the claim can dwarf the entire contract value. A healthcare SaaS provider in Augusta whose platform goes down during open enrollment, or a fintech vendor in Atlanta whose payment processing system drops during peak hours, faces claims that include lost revenue, reputational harm, and regulatory penalties the client incurred because of the outage.
Service credits cap your contractual liability. They do not cap your tort liability. A client can accept the service credit and still sue for negligence if the downtime resulted from a preventable system failure.
How Tech E&O Bridges the Gap in SLA Disputes
A tech E&O policy can respond to the negligence component of an SLA-related claim, covering defense costs and indemnity when a client alleges the downtime resulted from your negligent acts or omissions in managing the infrastructure. The policy will not typically pay the service credits themselves, as those are a contractual obligation, not a liability claim.
The gap to watch is the waiting-period provision. Many tech E&O forms impose a waiting period, often 8 to 12 hours, before coverage for service interruption claims triggers. If your SLA promises 99.99% uptime, even a brief outage can breach the agreement, but your policy may not respond until the downtime exceeds the waiting period. This is exactly the type of sublimit and trigger analysis that Bloc Cyber performs before binding a policy, ensuring the form's waiting period aligns with your actual SLA commitments.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
| Coverage Element | Commercial General Liability | Cyber Insurance |
|---|---|---|
| Data breach notification costs | Not covered | Covered under first-party |
| Ransomware payment | Not covered | Covered (subject to sublimit) |
| Regulatory defense | Not covered | Covered under third-party |
| Business interruption from cyberattack | Not covered | Covered with waiting period |
| Funds transfer fraud | Not covered | Covered via cyber crime endorsement |
| Third-party lawsuit over data loss | Excluded or severely limited | Covered under third-party liability |
| Technology product failure | Not covered | Covered under Tech E&O |
Most states have not passed explicit statutes declaring regulatory fines insurable or uninsurable. Instead, the question turns on public policy: courts in some jurisdictions hold that allowing insurance to pay a punitive or regulatory fine would undermine the fine's deterrent purpose. New York, for example, has case law suggesting that certain regulatory penalties are uninsurable on public policy grounds. Texas and California courts have taken different positions depending on the type of fine and the regulatory scheme involved.
Your policy form will typically include language stating that fines and penalties are covered "to the extent insurable under applicable law." This shifts the jurisdictional analysis to the time of claim. Bloc Cyber maintains state-by-state fluency in breach-notification triggers and regulatory defense exposure, which matters when your operations span multiple states with different public policy positions on fine insurability.
State-by-State Variations in Public Policy and Uninsurable Fines
Companies with operations in the EU, UK, or Asia-Pacific face additional complexity. GDPR fines imposed by European data protection authorities can reach four percent of global annual revenue. Whether a US-placed policy can respond to a GDPR fine depends on the policy's territorial scope, the choice-of-law provisions, and whether the jurisdiction where the fine is imposed permits its insurance.
Many standard cyber forms limit territorial coverage to the United States and its territories. If your company has employees, customers, or data processing activities in Europe, you need a form with international regulatory coverage or a locally admitted policy in the relevant jurisdiction. The cost of getting this wrong is not theoretical: monitor and compliance fees in cross-border enforcement actions can compound rapidly when multiple regulators coordinate investigations.
International Considerations for Multinational Regulatory Risks
Addressing Known Issues and Exclusions
Any issue identified during diligence that is disclosed to the underwriter becomes a known issue and is excluded from coverage. This is a fundamental principle of R&W insurance: it covers unknown breaches, not problems you already know about. Buyers sometimes assume they can disclose a problem and still obtain coverage for it. They cannot. The underwriter will carve out any known matter, and the buyer must negotiate a specific indemnity from the seller or accept the risk. This is where the interplay between your diligence process and your insurance placement becomes critical: thoroughness in diligence improves your coverage, but every issue you find narrows it.
For companies that carry cyber liability or technology E&O policies, this dynamic should feel familiar. At Bloc Cyber, we see a parallel in how cyber insurers evaluate a company's security posture before binding coverage: known vulnerabilities get excluded or trigger higher retentions, just as known issues do in R&W underwriting.
How much does cyber insurance cost for a small firm?
A firm of 10 to 25 attorneys can typically expect premiums in the range of $3,000 to $12,000 annually for $1 million in coverage, depending on practice areas, security controls in place, and claims history. Firms handling real estate closings or M&A work will pay more because of the wire-fraud exposure.
Comparison: Basic vs. Comprehensive Tech Coverage
| Coverage Element | Basic Tech E&O | Comprehensive Tech E&O |
|---|---|---|
| Professional negligence defense | Included | Included |
| Failure-to-perform claims | Often excluded or sublimited | Typically included in full |
| SLA breach / service interruption | Excluded or high waiting period | Included with negotiable waiting period |
| Regulatory defense | Excluded | Included, sometimes sublimited |
| Intellectual property infringement | Excluded | Included for IP in deliverables |
| Subcontractor liability | Excluded | May extend to approved subcontractors |
| Prior acts coverage | Limited or none | Full prior acts with retroactive date |
| Crisis management / PR costs | Excluded | Sublimited coverage available |
The price difference between a basic and comprehensive form is typically 15% to 30% of premium. The coverage difference in a claim scenario can be hundreds of thousands of dollars.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
FAQ: Does my general business insurance cover hacking?
Almost certainly not. Standard CGL and BOP policies contain electronic data exclusions. Even if your policy has a small "data breach" endorsement, it is typically capped at $50,000 to $100,000, which will not cover a meaningful incident. A standalone cyber liability form provides the breadth and limits required for a real claim.
FAQ: How does a consent order affect my future premiums?
A consent order signals increased risk to underwriters. Expect premium increases at renewal, potentially 25 to 100 percent or more depending on the severity of the order and your compliance track record. Some carriers may decline to renew entirely if the consent order reveals systemic compliance failures.
Law firm cyber coverage is not a commodity product you can purchase by checking a box on a general liability application. The risks are specific: trust account fraud, privileged document exposure, deal data theft, multi-state notification obligations, and business interruption measured in lost billable hours. Your policy needs to reflect those risks at the insuring-agreement level, with sub-limits and retentions that match your actual exposure.
Do not wait for a breach to discover that your social engineering sub-limit is $100,000 on a $1.2 million wire or that your business-interruption waiting period is 24 hours when your systems were down for a week. If you are purchasing your first cyber policy or renewing an existing one, have a specialist review the actual policy form with you. Bloc Cyber's practice is built entirely around cyber, technology E&O, and AI liability placement. You can
request a coverage review to have a specialist walk through the insuring agreements, sub-limits, and exclusions specific to your firm's risk profile before you bind.
Determining Your Coverage Limits and Deductibles
Selecting the right limit is not guesswork. It requires reviewing your client contracts, understanding your maximum probable loss, and matching those figures to available policy limits.
Factors Influencing Policy Costs in the Georgia Market
Premium for Georgia tech E&O depends on several variables: your annual revenue, the types of services you provide, your claims history, the industries you serve, and the contractual limits your clients require. A $5 million revenue MSP serving healthcare clients in Savannah will pay more than a $2 million custom development shop building internal tools for retail companies. Healthcare and financial services clients carry higher regulatory exposure, which increases the risk profile the carrier underwrites.
Deductibles, or retentions, typically range from $2,500 for smaller firms to $25,000 or more for mid-market companies. A higher retention lowers your premium but increases your out-of-pocket cost per claim.
Matching Limits to Client Contract Requirements
Most enterprise contracts specify minimum E&O limits, commonly $1 million per claim and $2 million aggregate. Government contracts and healthcare clients often require $5 million or higher. Your policy limits should match or exceed the highest contractual requirement you carry, because a limit that falls short leaves you personally exposed for the difference.
If you are bidding on contracts with $5 million indemnification clauses, carrying $1 million in coverage creates a gap that no amount of contract negotiation will fully close. Review your largest three to five client contracts annually and adjust your limits accordingly.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
| Coverage Element | Commercial General Liability | Cyber Insurance |
|---|---|---|
| Data breach notification costs | Not covered | Covered under first-party |
| Ransomware payment | Not covered | Covered (subject to sublimit) |
| Regulatory defense | Not covered | Covered under third-party |
| Business interruption from cyberattack | Not covered | Covered with waiting period |
| Funds transfer fraud | Not covered | Covered via cyber crime endorsement |
| Third-party lawsuit over data loss | Excluded or severely limited | Covered under third-party liability |
| Technology product failure | Not covered | Covered under Tech E&O |
Most states have not passed explicit statutes declaring regulatory fines insurable or uninsurable. Instead, the question turns on public policy: courts in some jurisdictions hold that allowing insurance to pay a punitive or regulatory fine would undermine the fine's deterrent purpose. New York, for example, has case law suggesting that certain regulatory penalties are uninsurable on public policy grounds. Texas and California courts have taken different positions depending on the type of fine and the regulatory scheme involved.
Your policy form will typically include language stating that fines and penalties are covered "to the extent insurable under applicable law." This shifts the jurisdictional analysis to the time of claim. Bloc Cyber maintains state-by-state fluency in breach-notification triggers and regulatory defense exposure, which matters when your operations span multiple states with different public policy positions on fine insurability.
State-by-State Variations in Public Policy and Uninsurable Fines
Companies with operations in the EU, UK, or Asia-Pacific face additional complexity. GDPR fines imposed by European data protection authorities can reach four percent of global annual revenue. Whether a US-placed policy can respond to a GDPR fine depends on the policy's territorial scope, the choice-of-law provisions, and whether the jurisdiction where the fine is imposed permits its insurance.
Many standard cyber forms limit territorial coverage to the United States and its territories. If your company has employees, customers, or data processing activities in Europe, you need a form with international regulatory coverage or a locally admitted policy in the relevant jurisdiction. The cost of getting this wrong is not theoretical: monitor and compliance fees in cross-border enforcement actions can compound rapidly when multiple regulators coordinate investigations.
International Considerations for Multinational Regulatory Risks
Addressing Known Issues and Exclusions
Any issue identified during diligence that is disclosed to the underwriter becomes a known issue and is excluded from coverage. This is a fundamental principle of R&W insurance: it covers unknown breaches, not problems you already know about. Buyers sometimes assume they can disclose a problem and still obtain coverage for it. They cannot. The underwriter will carve out any known matter, and the buyer must negotiate a specific indemnity from the seller or accept the risk. This is where the interplay between your diligence process and your insurance placement becomes critical: thoroughness in diligence improves your coverage, but every issue you find narrows it.
For companies that carry cyber liability or technology E&O policies, this dynamic should feel familiar. At Bloc Cyber, we see a parallel in how cyber insurers evaluate a company's security posture before binding coverage: known vulnerabilities get excluded or trigger higher retentions, just as known issues do in R&W underwriting.
Post-Incident Forensic and Legal Obligations
After a SCADA or OT intrusion, you will likely face parallel investigations: your own internal forensic team, your insurer's panel forensics firm, CISA, and potentially your state public utility commission. A coordinated attack on Minnesota water utilities demonstrated how quickly a regional incident can trigger multi-agency scrutiny.
Your policy should not restrict your choice of forensic investigators to a panel that lacks OT expertise. If the form requires you to use a pre-approved vendor, confirm that vendor has ICS forensic capability. The wrong forensic team can miss artifacts specific to industrial protocols like Modbus or DNP3, leaving you with an incomplete investigation and a disputed claim.
How much does cyber insurance cost for a small firm?
A firm of 10 to 25 attorneys can typically expect premiums in the range of $3,000 to $12,000 annually for $1 million in coverage, depending on practice areas, security controls in place, and claims history. Firms handling real estate closings or M&A work will pay more because of the wire-fraud exposure.
Common Questions About Georgia Tech E&O
Does my general liability policy cover software failures? No. General liability excludes claims arising from professional services, including software development, IT consulting, and managed services. You need a separate tech E&O policy.
How quickly does a tech E&O policy respond after I report a claim? Most carriers acknowledge claims within 48 hours and assign defense counsel within one to two weeks. The policy's duty to defend typically begins at the point a covered claim is reported, not when a lawsuit is filed.
Can I add cyber liability to my tech E&O policy? Many carriers offer combined tech E&O and cyber liability forms. Whether a combined or standalone structure works depends on your risk profile and the specific insuring agreements in each form.
Are SLA penalties covered under tech E&O? Service credits you owe under a contract are generally not covered, as they are a contractual obligation. The negligence claim that follows a service failure, however, may be covered depending on the policy form.
Do I need tech E&O if I only resell third-party software? Yes. Resellers face claims for recommending or implementing products that fail. Your client's lawsuit will name you, not the original manufacturer, as the party who selected and deployed the solution.
Is prior work covered if I buy a policy today? That depends on the retroactive date in the policy. A full prior acts policy covers work performed before the policy inception. Some forms restrict coverage to work performed after a specific retroactive date.
We start with a twenty-minute call to walk through your contracts, your draw process, your tech stack, and the last twelve months of attempted fraud. From there we go to market with ten-plus carriers, benchmark terms side-by-side, and present the options in plain language with recommended limits and retentions. Most intakes get indicative terms within one business day.
FAQ: Does my general business insurance cover hacking?
Almost certainly not. Standard CGL and BOP policies contain electronic data exclusions. Even if your policy has a small "data breach" endorsement, it is typically capped at $50,000 to $100,000, which will not cover a meaningful incident. A standalone cyber liability form provides the breadth and limits required for a real claim.
FAQ: How does a consent order affect my future premiums?
A consent order signals increased risk to underwriters. Expect premium increases at renewal, potentially 25 to 100 percent or more depending on the severity of the order and your compliance track record. Some carriers may decline to renew entirely if the consent order reveals systemic compliance failures.
Law firm cyber coverage is not a commodity product you can purchase by checking a box on a general liability application. The risks are specific: trust account fraud, privileged document exposure, deal data theft, multi-state notification obligations, and business interruption measured in lost billable hours. Your policy needs to reflect those risks at the insuring-agreement level, with sub-limits and retentions that match your actual exposure.
Do not wait for a breach to discover that your social engineering sub-limit is $100,000 on a $1.2 million wire or that your business-interruption waiting period is 24 hours when your systems were down for a week. If you are purchasing your first cyber policy or renewing an existing one, have a specialist review the actual policy form with you. Bloc Cyber's practice is built entirely around cyber, technology E&O, and AI liability placement. You can
request a coverage review to have a specialist walk through the insuring agreements, sub-limits, and exclusions specific to your firm's risk profile before you bind.
Factors Influencing Policy Costs in the Georgia Market
Premium for Georgia tech E&O depends on several variables: your annual revenue, the types of services you provide, your claims history, the industries you serve, and the contractual limits your clients require. A $5 million revenue MSP serving healthcare clients in Savannah will pay more than a $2 million custom development shop building internal tools for retail companies. Healthcare and financial services clients carry higher regulatory exposure, which increases the risk profile the carrier underwrites.
Deductibles, or retentions, typically range from $2,500 for smaller firms to $25,000 or more for mid-market companies. A higher retention lowers your premium but increases your out-of-pocket cost per claim.
Making the Right Choice for Your Tech Firm
Georgia technology companies face professional liability exposure that scales with every new contract signed and every SLA committed to. The right tech E&O policy is not a commodity purchase: it is a form-level decision that determines whether your firm survives a six-figure claim or absorbs the loss directly. Atlanta's rapidly expanding tech ecosystem means more competition, larger contracts, and higher-stakes SLA commitments across the state.
Your policy should match the actual risk your contracts create. That means reviewing insuring agreements, confirming that failure-to-perform claims are not excluded, verifying that waiting periods align with your SLA commitments, and ensuring your limits meet your contractual obligations.
If you are buying or renewing a technology E&O policy, consider working with a specialist who reads the actual policy form before binding. Bloc Cyber's practice is built entirely around cyber and technology professional liability placement. Request a review of your current or prospective policy so a specialist can walk through the coverage grants, exclusions, and sublimits with you before a claim tests them.
ABOUT THE AUTHOR
Caden Braly
— Founder, Bloc Cyber
I'm Caden Braly, founder of Bloc Cyber, the specialty cyber insurance arm of Braly Insurance. I built Bloc Cyber around one idea: businesses deserve coverage that actually responds when a cyberattack happens. I work closely with clients to understand their exposure, place the right policy through specialty carriers, and stand with them through the claim. My goal is simple — give every business straight answers and protection they can trust.
Full profile → caden@bloccyber.com LinkedIn
Industries We Protect
Cyber Coverage Built for Your Industry
Every industry faces a different cyber threat, from patient records in healthcare to wire fraud in construction. Bloc Cyber matches coverage to the risks your sector actually faces, drawing on specialty carriers that understand your business. Find your industry below to see how we protect it.
Healthcare
Banking
Retail / E-Commerce
Legal
Technology / SaaS
Education
Energy / Utilities
Manufacturing
Construction
Defense
Healthcare
HIPAA-grade protection for patient data
725
healthcare breaches disclosed in 2024
HIPAA-grade protection for patient data
▣ Ransomware on EHR systems
▣ PHI exfiltration
▣ Medical device exploits
▣ Business email compromise
Sub-sectors we place
Hospitals and health systems
Physician practices and specialty clinics
Dental practices and DSOs
Behavioral health and addiction treatment centers
Medical billing and revenue cycle management firms
Typical turnaround for indication of terms: 1 business day.
Banking
Coverage that meets FFIEC and NYDFS expectations
$5.9M
average cost of a financial sector breach
Common threats we underwrite against
▣ Wire fraud and BEC
▣ Credential stuffing
▣ Third-party vendor risk
▣ Ransomware
Sub-sectors we place
Community banks
Credit unions
Mortgage lenders and loan originators
Wealth management and RIAs
Payment processors and merchant acquirers
Typical turnaround for indication of terms: 1 business day.
Retail / E-Commerce
PCI-DSS aligned coverage for every checkout
42%
of retailers hit by ransomware in the last year
Common threats we underwrite against
▣ Magecart / card skimming
▣ POS malware
▣ Account takeover
▣ Supply-chain intrusion
Sub-sectors we place
Direct-to-consumer (DTC) brands
Shopify and marketplace sellers
Brick-and-mortar multi-location retailers
Restaurants and QSR franchises
Grocery and specialty food retail
Typical turnaround for indication of terms: 1 business day.
Legal
Privilege, client files, and trust-account safeguards
1 in 4
law firms reported a breach in 2024
Common threats we underwrite against
▣ Wire-transfer fraud
▣ Privileged data theft
▣ Email account compromise
▣ Ransomware
Sub-sectors we place
AmLaw / large firms
Boutique litigation firms
Personal injury and plaintiffs’ firms
Estate planning and trust attorneys
Title and real estate closing firms
Typical turnaround for indication of terms: 1 business day.
Technology / SaaS
SOC 2 and ISO-aligned risk transfer
$4.88M
avg. cost of a SaaS breach in 2024
Common threats we underwrite against
▣ Supply-chain attacks
▣ Cloud misconfiguration
▣ Token and key theft
▣ Zero-day exploits
Sub-sectors we place
B2B SaaS platforms
Managed service providers (MSPs) and MSSPs
Fintech startups
AI and machine learning companies
Cloud hosting and infrastructure providers
Typical turnaround for indication of terms: 1 business day.
Education
FERPA-aligned coverage for student and research data
80%
of K–12 districts hit by ransomware since 2022
Common threats we underwrite against
▣ Ransomware on district networks
▣ Student PII theft
▣ Fake invoice fraud
▣ DDoS on exam platforms
Sub-sectors we place
K-12 public school districts
Private and charter schools
Colleges and universities
EdTech platforms
Tutoring, test prep, and online learning providers
Typical turnaround for indication of terms: 1 business day.
Energy / Utilities
OT and IT coverage for critical infrastructure
24/7
operational-tech monitoring requirements
Common threats we underwrite against
▣ ICS/SCADA intrusion
▣ Nation-state actors
▣ Ransomware on OT
▣ Insider threat
Sub-sectors we place
Municipal utilities (water, electric, gas)
Oil and gas operators
Pipeline and midstream companies
Renewable energy (solar, wind) developers
Electric cooperatives and rural utilities
Typical turnaround for indication of terms: 1 business day.
Manufacturing
Business interruption protection for connected plants
25%
of all ransomware attacks target manufacturing
Common threats we underwrite against
▣ Ransomware halting production
▣ IP theft
▣ ICS exploits
▣ Vendor compromise
Sub-sectors we place
Industrial and heavy equipment manufacturers
Food and beverage processing
Pharmaceutical and medical device manufacturers
Automotive and parts suppliers
Aerospace component manufacturers
Typical turnaround for indication of terms: 1 business day.
Construction
Protection for project files, wires, and jobsite tech
$200K+
average wire-fraud loss in construction
Common threats we underwrite against
▣ Wire-transfer diversion
▣ BEC on project payments
▣ Stolen bid data
▣ Ransomware
Sub-sectors we place
General contractors
Commercial HVAC, electrical, and plumbing subs
Civil and infrastructure contractors
Homebuilders and residential developers
Architecture and engineering (A&E) firms
Typical turnaround for indication of terms: 1 business day.
Defense
CMMC, DFARS, and CUI-compliant risk transfer
CMMC
2.0 compliance required by 2026
Common threats we underwrite against
▣ CUI exfiltration
▣ Nation-state APTs
▣ Supply-chain compromise
▣ Cleared-personnel targeting
Sub-sectors we place
DoD prime contractors
CMMC-regulated subcontractors
Defense software and systems integrators
Aerospace and satellite contractors
Federal IT and cleared staffing firms
Typical turnaround for indication of terms: 1 business day.
Coverage
A policy you can actually read.
Structured in three clean blocs.
01
First-Party
Your direct losses when an incident hits your business.
✓
Incident response & forensics
✓
Business interruption
✓ Data restoration
✓ Cyber extortion / ransomware
✓ Funds transfer fraud
✓ Reputational harm
02
Third-Party
Your liability to clients, partners, and regulators.
✓
Network security liability
✓
Privacy liability (HIPAA, GDPR, state laws)
✓ Regulatory defense & fines
✓ PCI-DSS fines and assessments
✓ Media liability
✓ Breach notification costs
03
Specialty
Advanced coverages for complex risks and contracts.
✓
Technology E&O
✓
Social engineering fraud
✓ Contingent business interruption
✓ Systems failure
✓ Bricking & hardware replacement
✓ CMMC / regulatory-specific endorsements
Typical limits placed
$1M / $1M starter
$5M / $10M mid-market
$25M+ layered towers
Custom retentions
Common Questions
Cyber Liability Insurance, Explained
What does cyber insurance cover?
Cyber insurance covers the financial losses from a data breach or cyberattack. This includes breach response, legal fees, customer notification, ransomware, business interruption, and regulatory fines, depending on your policy.
Does my business really need cyber insurance?
Yes. Any business that stores customer data, processes payments, or relies on connected systems faces cyber risk. Small and mid-sized companies are frequent targets because they often have fewer defenses.
How much does cyber insurance cost?
Cost depends on your industry, revenue, data volume, and security practices. We market your risk to multiple carriers to find strong coverage at a competitive price. Request a quote for an exact figure.
What is the difference between first-party and third-party cyber coverage?
First-party coverage pays for your own losses, like data recovery and lost income. Third-party coverage pays for claims from others harmed by a breach on your systems.
How fast can I get a quote?
Most clients receive a quote in under 24 hours after we review the details of their business and exposure.
What should I do first after a cyberattack?
Contact us right away. We help you start breach response, connect you with forensic and legal support, and guide your claim so you contain the damage quickly.
Insights
Field notes from the placement desk.
What carriers are asking right now.
Start a quote
Tell us about your business.
We’ll come back with terms.
We’ll review your stack, your contracts, and your exposure — then place the program against the right markets. Most intakes get indicative terms back within one business day.
01
Quick intake
We only ask what the carriers actually need.
02
Benchmark
Side-by-side terms from 10+ specialty cyber carriers.
03
Bind
Plain-language policy review, e-signed and in force.




